Rights / Transportation – Claims Process Available for Individuals Who Experienced Discrimination From Greyhound Lines, Inc.


A claims process is now available to compensate individuals who were refused service due to their disability or were not provided reasonable accommodations by Greyhound Lines, Inc. This compensation is available as the result of a consent decree between the Department of Justice and Greyhound Lines, Inc. for alleged violations of the Americans with Disabilities Act. To be eligible, an individual must have traveled or attempted to travel on Greyhound between February 8, 2013 and February 8, 2016, experienced discrimination based on their disability, and submit a claim form no later than November 10, 2016. Instructions are available at the Claims Administrator’s website. The Claims Administrator can be contacted by email, by phone at 844-502-5953 or 800-659-2656 (TTY), or by mail at U.S. v. Greyhound Claims Administrator, c/o Class Action Administration LLC, PO Box 6878, Broomfield, CO 80021. Individuals should contact the administrator for assistance if they are unable to complete the form due to a disability.

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