Department of Justice Posts Guidelines on Ticket Sales

The U.S. Department of Justice (DOJ) posted a technical assistance document on its website about ticket sales and the requirements of the Americans with Disabilities Act (ADA). DOJ revised its ADA regulations in September 2010 and clarified that under the ADA, individuals with disabilities must have the same opportunities to directly and immediately purchase tickets for wheelchair-accessible seats at events as the general public has to purchase non-accessible seats. People with disabilities may not be required to call a separate telephone number to request tickets and wait for a response. To read the document, go to http://www.ada.gov/ticketing_2010.htm

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